The insure4less website is open 24/7 and policies can be purchased at any time day or night. 

Policy Changes & Queries

Need to make a change to your existing travel insurance policy?

Sign into your account to make the following changes to your policy 24/7:

Before travel has started you can:

  • Change an age / a name / an email address
  • Extend policy end date
  • Add / amend snow sports cover
  • Upgrade your plan
  • Change your area of travel

After your travel has started you can:

  • Extend the policy end date ( maximum 366 days in total)
  • Add / amend snow sports cover ( 2 day waiting period)

 

General Policy Queries

If you have any queries about our policies, for example, about the cover, our Frequently Asked Questions answers the vast majority of questions we get asked. If you cannot find the answer, then please email us at travel@insure4less.com.au. One of our team members will normally respond within a few minutes but will always respond within 1 business day.

As we are a web-based travel insurance online operation, we communicate by email as this helps provide a more efficient service and ensures a formal response.

To view our product disclosure statement and policy wording, please click here

 

Claims Managers

Gallagher Bassett Services, insure4less Claims Dept,
GPO Box 14,
Brisbane, QLD 4001, Australia

Please note that the claims adjusters are not authorised to answer enquiries about policy sales or cover unless there is a claim

Tel:
+61 7 3005 1613
Email:
brisclaims@gbtpa.com.au

You can obtain a claim form by clicking here 

Medical Emergency Service - Intana

Intana Assist

Phone:
+44 (0) 1992 444 337 (For medical emergencies only)
Email:
medicalops2@intana-assist.com

Please have the following information when calling the emergency service:

  • your travel insurance policy certificate number
  • dates of outward and inward travel
  • details of the problem including the name and address of patient and nature of illness/accident
  • name and telephone number of hospital and attending doctor
  • details of usual doctor / general practitioner

24/7 Medical Emergency Service - Policies purchased on or after 1 Dec 2015

24/7 Medical Emergency Service - Customer Assist

Contact Details
Phone:
+61 (0) 2 8907 5953 (For medical emergencies only)
Email:
assist@medicalassistance.com.au

Please have the following information when calling the emergency service:

  • your travel insurance policy certificate number
  • dates of outward and inward travel
  • details of the problem including the name and address of patient and nature of illness/accident
  • name and telephone number of hospital and attending doctor
  • details of usual doctor / general practitioner

24/7 Medical Emergency Service - Policies purchased on or before 30 Nov 2015

For policies purchased on or before 30 November 2015, please contact:

24/7 Medical Emergency Service - Intana Assist

Contact Details
Phone:
+44 (0) 1992 444 337 (For medical emergencies only)
Email:

Please have the following information when calling the emergency service:

  • your travel insurance policy certificate number
  • dates of outward and inward travel
  • details of the problem including the name and address of patient and nature of illness/accident
  • name and telephone number of hospital and attending doctor
  • details of usual doctor / general practitioner

Quick Quote

today

27/12/2016

Destination & Type of Cover Complete!

What type of cover are you looking for?

Single trip: Covers trips of up to a total of 365 days in total inc one way travel. Cover for snow sports activities can be included.

Annual multi trip: Covers you for an unlimited number of trips over a 12 month period up to a maximum duration of 31, 45, 62 or 93 days per trip after which you must return to Australia before commencing a new trip. Trips wholly within Australia are insured if they include at least one overnight stay and a minimum distance of 250kms from your place of residence. Each policy includes up to 23 days snow sports cover (on piste). If you are travelling over 93 days, please select a standard, single trip travel insurance quote.

Policy Type

Where are you travelling to?

Please select the region where you are travelling to: The countries covered under each region will appear when you select the region.

Travelling To

How many people should be covered?

Please select whether you are travelling as an individual, with your partner / friend (couple) ; as a family group where one of the children is under 18 years; as a group.

Travellers

Maximum Trip Length

Travel Dates Complete!

I'd like my cover to start on

Please select the day that you commence your trip. You will be covered for claims that result in you having to cancel your trip before this date and therefore forfeit deposits paid - subject to the policy terms and conditions.

Cover Start Date

Cover Start Date

And it should end on

Please select the date that you plan to return back into Australia or if you are on a one way trip - the date that you will arrive in your final destination.

Cover End Date

Travellers planning to stay in the United States (not Canada) for 365 days or more: Following recent healthcare reforms in the United States we are unable to insure travellers who are planning to be in the United States (not Canada) for 365 days or more.

Cover End Date

 

Will you be travelling to countries outside of the USA & Canada?

If you plan to visit the USA or Canada more than once during your trip, please calculate the total number of days you will be there. Then enter the date leaving USA or Canada as the total number of days from the date arriving.

For example: You will be in the US from 1st March to 31st March (31 days) and 10th October to 26th October (17 days) = 48 days in total. So you would have a start date of 1st March and an end date of 17th April. Ie 48 days. You will receive your certificate in an email, so simply reply to the email advising the correct dates of travel within USA or Canada and we will endorse the policy accordingly.

Date arriving in USA/Canada

Date leaving USA/Canada

Travellers Complete!

In order to obtain the best value, you should include a least one adult in each policy. If you have more than 25 children then you should obtain more than one quote but ensuring that there is an adult in each subsequent quote. Please note that ages are at the date of obtaining the quote, not the date of travel.

Traveller's Age

We can insure travellers up to and including 65 years at the date of purchase. Please note it is age at date of purchase rather than at date of travel.

Ages

We can insure travellers up to and including 65 years at the date of purchase. Please note it is age at date of purchase rather than at date of travel.

Traveller's Age

We can insure travellers up to and including 65 years at the date of purchase. Please note it is age at date of purchase rather than at date of travel.

How many people should be covered?

We can insure travellers up to and including 65 years at the date of purchase. Please note it is age at date of purchase rather than at date of travel.

Adults 18 to 55 years

How many people should be covered?

We can insure travellers up to and including 65 years at the date of purchase. Please note it is age at date of purchase rather than at date of travel.

Adults 56 to 60 years

How many people should be covered?

We can insure travellers up to and including 65 years at the date of purchase. Please note it is age at date of purchase rather than at date of travel.

Adults 61 to 65 years

Children under 18 in a family

Other children under 18 years

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