Need to make a change to your existing travel insurance policy?

Sign into your account to make the following changes to your policy 24/7:

Before travel has started you can:

• Change an age / a name / an email address
• Extend policy end date
• Add / amend snow sports cover
• Upgrade your plan
• Change your area of travel
• Cancel your policy within the 14 day cooling off period

After your travel has started you can:

• Extend the policy end date ( maximum 366 days in total)
• Add / amend snow sports cover ( 2 day waiting period)

General Policy Queries

If you have any queries about our policies, for example, about the cover, our Frequently Asked Questions answers the vast majority of questions we get asked. If you cannot find the answer, please Email: travel@insure4less.com.au and one of our team members will respond within 1 business day.

Insure4less is an online insurer and we communicate by email, this helps to provide a more efficient service and ensures a formal response.

To view our product disclosure statement and policy wording, please click here

Medical Emergency Contact Details

Global 24 Advisory & Assistance
Tel: +61 (0) 2 9312 5168
Email: assistance@global24.com.au

Please have the following information when calling the emergency service:

• your travel insurance policy certificate number
• dates of outward and inward travel
• details of the problem including the name and address of patient and nature of illness / accident
• name and telephone number of hospital and attending doctor
• details of usual doctor / general practitioner

For all other claims please contact:

Insure4less Claims Department

PO Box 348
South Melbourne, VIC 3205 Australia.

Tel: +61 (0) 3 8866 0781

Email: claims@insure4less.com.au

Please note our claims handlers are not authorised to provide sales advice, deal with general enquires or preform policy amendments.

If you have a pre-sale enquire or require a policy amendment please email travel@insure4less.com.au

You can submit your online claim by clicking here