Insure4less believes it is important that insurance companies meet high performance and service standards. We fully support the General Insurance Code of Practice – our team are trained and monitored regularly to ensure that they work to the code.
The code sets the standards of customer service to be provided by the insurance industry. It includes things such as buying insurance, how claims are handled, and how any disputes should be resolved. The code is a promise from the general insurance industry to be open, fair and honest with the way that it deals with its customers. That is how insure4less operates its business.
If insure4less is unable to provide cover for you, you may wish to visit www.niba.com.au for a list of alternative insurance suppliers.
More information on the Code can be obtained by going to www.codeofpractice.com.au.
There are established procedures for dealing with disputes regarding your policy or claim. The PDS explains what to do if you have a dispute regarding your policy or claim. Click here for more information.